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Frequently Asked Questions
- How does ITZoom's email system work?
- Can I change my IT email address to reflect career changes?
- Will my existing email security be compromised in anyway?
- Is ITZoom here to stay?
- Who are the people behind ITZoom?
- How do I set up the 'reply-to' parameters on my existing webmail service?
- How do I set up the 'reply-to' parameters on my desktop email client?
- How does ITZoom's email system work?
We use
email forwarding technology to instantly deliver email messages sent
to a users IT email address to any email account of their choosing. This means
users can enjoy the benefits of owning and using an IT email address without
switching their email service.
- Can I change my IT email address to reflect career changes?
Yes - we're ready to meet your varying circumstances by allowing you to change
your IT email address to suit your career development. For example, if you're
fresh out of IT training school you might want to use a suitable job seekers
email address like your_name@it-graduate.net or you@it-professional.net, whereas
later an email address such as your-name@it-consultant.com or you@itfreelancer.net
might become more relevant. You can change your IT email address one time during
a 12 month period without charge.
- Will my existing email security be compromised in anyway?
No - any spam, virus, or firewall protection provided by your existing service
continues to operate as normal. Our system simply forwards your emails, and the
security functions that you currently employ remain totally unaffected by using
our service.
- Is ITZoom here to stay?
Yes - we've learnt from the lessons of others and from the outset we based
our business model on a low-operating-cost-strategy. As such, the service
can weather the most turbulent market conditions and remain profitable with a
small membership base. We're here to stay.
- Who are the people behind ITZoom?
The service was launched in 2003 by a small
team of entrepreneurial-minded professionals with the principal goal of
sharing a valuable collection of IT related domains with the wider IT community.
- How do I set up the 'reply-to' parameters on my existing email service?
Most webmail services allow you to change the 'from' or 'reply to' settings
to the email address of your choice. The set-up procedures are generally self-explanatory and your
service provider should be able to give you instructions if needed. We have however listed the
set-up process for some of the most common webmail services as follows:
GoogleMail
- Log in to your Gmail account.
- Click 'Settings' at the top of any page, and then select the 'Accounts' tab.
- Click 'Add another email address' in the 'Send mail as' section.
- Enter your full name in the 'Name' field.
- Enter the email address you'd like to send messages from in the 'Email address' field.
- Click 'Next Step',' and then click 'Send Verification' to complete the process.
Gmail will send a verification message to your other email address to confirm that you'd like to add it to your Gmail account. You'll need to click the link in that message, or enter the confirmation code in the 'Accounts' section of your Gmail account, to complete the process. Once you've verified that you'd like to add the address to your account, you can start sending messages using your custom 'From:' address.
Yahoo Mail
- Log in to your Yahoo mail account.
- Click ‘Options’ at the top of the page and select ‘General Preferences’
- Under the Name and Email section enter your new IT email address in the ‘reply to’ field.
- Scroll to the botton of the page and click ‘Save’.
Hotmail
- Select ‘Options’ from the top Hotmail navigation bar.
- Go to the ‘Mail’ category.
- Select ‘Message Replies’.
- Make sure ‘Identify the address below as the reply-to address’ is selected under ‘Reply-To Address’.
- Enter your new IT email address in the entry field.
- Click ‘OK’.
- How do I set up the 'reply-to' parameters on my desktop email client?
Microsoft Outlook
- Select ‘tools’ from the top menu bar.
- Select ‘email accounts’.
- Select ‘view or change existing e-mail accounts’ and click ‘next’.
- Select the email account you want to modify and click ‘change’.
- Under ‘User Information’ change ‘email-address’ to your new IT email address.
- Click on ‘more settings’ to pull up the ‘Internet E-Mail Settings’ settings box.
- Select the ‘general’ tab.
- Under ‘Other User Information’ change ‘Reply E-mail’ to your new IT email address.
- Click ‘OK’ to return to the ‘E-mail Accounts’ settings box.
- Click on ‘Next’, and then click on ‘Finish’.
Microsoft Outlook Express 6
- Select ‘tools’ from the top menu bar.
- Select ‘accounts’.
- Under the ‘mail’ tab select the email account you want to modify and click ‘properties’.
- Select the ‘general’ tab and set the ‘Reply address’ to your new IT email address.
- Click on ‘OK’ to return to the ‘Internet Accounts’ settings box.
- Click on ‘Close’.
Pegasus Mail
- Select ‘tools’ from the top menu bar.
- Select ‘options’.
- Under the ‘Outgoing Mail’ tab select ‘Sending Mail’.
- Set the ‘Default “reply-to” address’ to your new IT email address.
- Click on ‘Apply’.
Eudora Mail for Windows
- Select ‘Tools’ followed by ‘Options’.
- In the ‘Category’ box select ‘Getting Started’.
- In the ‘Return Address’ field enter your new IT email address.
Eudora Mail for Macintosh
- From the ‘Special’ menu select ‘Settings’.
- In the ‘Category’ box select ‘Getting Started’.
- In the ‘Return Address’ field enter your new IT email address.
Netscape Messenger (Communicator)
- From the ‘Edit’ menu select ‘Preferences’.
- Select the ‘Mail & Newsgroups’ category.
- Select the ‘Identity’ subcategory.
- In the ‘Reply-to Address’ field enter your new IT email address.
Mozilla Thunderbird
- Select ‘Tools’ followed by ‘Account Settings’.
- In the ‘Category’ box select ‘Getting Started’.
- In the ‘Reply-to address’ field enter your new IT email address.
- Click on ‘Ok’.
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